If I'm Happy or Unhappy

Find out what to do if you are happy or unhappy.

You can make a complaint about anything that is causing you worry or making you unhappy.
You can make a complaint about people who are making you unhappy.
You can complain if you feel a member of staff has not followed the rules.
A compliment is a way of letting us know you are pleased with something a member of staff has done.
You can share a compliment about anything that is making you happy.
You can share a compliment about a staff who are making you happy.